Privacy Policy

Introduction

MongesAcch ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Demographic information (age, location, language preferences)
• Educational background and learning goals
• Payment information for course enrollment
• Communication preferences and newsletter subscriptions

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our English learning services
• Process course enrollments and payments
• Send newsletters and educational content
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our website and services
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server environments
• Regular security audits and updates
• Access controls and authentication procedures

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie management system or your browser settings.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver personalized content and advertisements

Your Rights and Choices

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain uses of your information
• Opt out of marketing communications

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 (514) 555-0123
• Address: 1234 Saint-Catherine Street West, Montreal, QC H3G 1P5, Canada

Compliance with Canadian Privacy Laws

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. We are committed to protecting your privacy rights under Canadian law.